U163: The following ink has run out. Replace the ink tank.This can be a pain, especially when you want to scan, or if you still have black ink and that's all you need to use. There are two methods that will work to temporarily clear this until you are able to get new ink (which, by the way, is much, much cheaper if you use generic brands). These may also work for other Canon printers, but I haven't tried it. (Update: one or both methods have been confirmed to work on several Canon PIXMA models, including the JX210P, MG5220, MG5270, MG5470, MG6320, MP220, MP280, MP470, MP495, MP560, MP620, MP640, MP970, MP980, MX310, MX882, and MX885; more information might be in the comments. Thanks for the info!)
The first method uses the printer's "factory mode". There are some interesting settings in here, but I'm not sure of what everything does, so be careful with them. This works temporarily (as it seems to reset after a few days), and does not permanently disable ink level detection (as it correctly showed full ink after replacing it):
- Unplug the printer.
- Press and hold the Power button while plugging the printer back in.
- Continue to hold the Power button and press the Reset button twice.
- Let go of the Power button and wait 10 seconds. It will eventually show the number 1 on the LCD.
- Once the printer also shows "Idle" on the screen, cycle through the settings with the left and right arrow buttons until you see "USER MODE POWER OFF". Press the OK button.
- You should now be able to print or scan.
164 comments:
Worked like a charm! Thanks Mate!
Glad to have helped!
Saved my bacon there mate, many thanks!!
Thanks for the thanks!
Is there a way to do that on a Lexmark Interact S605
I'm not sure. I don't have one to play with, nor did I find anything online at a brief glance. You may try searching for the exact error message.
Thanks. It worked for my canon pixma
that work on my PIXMA MG5270,
thanks a lot guys :)D
Thanks for the feedback!
Woohoo! Also worked a charm on my MP970.
Glad to save you from throwing out a not-quite empty cartridge! ;^)
First method works fine ;
Thanks;
No worries! To recap, it works on several PIXMA models, including the MX700, MG5270, and MP970, from what's been reported.
Greetings,
This method works great! However, I have encountered another problem, whenever I print an image or document, it doesnt print correctly, words or images are printed such that there are blank spots in between the image or text and im currently only using the black ink cartridge.
Please help, many thanks in advance.
As far as blank spots, that sounds like either a software or hardware issue instead of a direct ink issue. I'd suggest contacting Canon on that. Best of luck!
First reset method used and worked on MP640, thanks very much!
The second method worked great on my MP640. Thanks so much!!
This is awesome, thanks mate!
I tried it but it says Factory Mode 1 on the screen but it just sits there now and it won't do anything else. It did not say IDLE so I could go further. HELP PLEASE
@Geraldine:
What model of printer do you have? To get it back to normal, you should be able to simply unplug it and plug it back in.
That being said, while it's on Factory Mode, can you navigate left and right?
Holding down the stop/reset button for 5 seconds worked great on my MX700.
Pressed and held STOP on my MP620. THANKS!!!!
used method 2... THANKS!!!
confirm 2nd method works on MX885 as well
it now ignores the specific ink tank that it thinks is empty. it may still give you additional error messages about ink tanks that *may* be empty. Those cannot be sidestepped through the 5seconds stop button method, but this time a simple ok works.
is this greed or incompetency on canon's part? you decide.
Thanks for this...I've updated the post!
I have "Error 5200" on my Cannon Pixma MX700. Tried both of your fixes. No. 2 did nothing. No. 1 leaves me with "Factory Mode 1 on screen and I am not able to navigate with right and left arrows.
Personally I think this whole thing is both greed and incompetency on Cannon's Part. I have wasted many phone calls and much time trying to get someone at Cannon to tell me how to override this error message. I have been told by several sources that Cannon has these printers preset to stop working after a preset number of copies are printed. A service tech actually told me that he might be able to totally reset the software on my printer to start the copy count again at zero, but it could only be reset one time.
I paid for this printer with good ole American cash--and it is mine, so it seams to me that a company doing something like this just to make me buy a new printer should at some point be illegal.
If ingredients have to be listed on foods that I buy, at some point shouldn't there be a similar law governing a machine that I buy.
I just hope that you might be able to help me get past this error message and be able to use my printer again.
I've not seen this error, but did find this with Google:
http://www.justanswer.com/printers/51t60-cannon-pixma-mx700-getting-error-code-5200.html
If that doesn't help, I suggest contacting Canon and asking them to reset the printer. I'd avoid using the steps in this article for any errors beyond the one specified, as it may result in other issues.
confirm 2nd method works on JX210P as well
Added this to the list!
You are a mother fucking badass!!!
Thanks, this saved the day!
Try this solution and it works: http://www.youtube.com/watch?v=Up7P3Vt6zG0
Just tried both methods with MX700 - neither worked. Method 1 (unplugging) gave "Factory Mode 1" with all further button inputs disabled. Method 2 did nothing.
Note: my cartridge has been removed several times prior to trying these methods . . maybe they only work if the error message is "fresh?"
This also worked for the Pixma MX882 - just hold down the stop button and you will be able to scan etc.
Thanks for the solution!
@Anonymous (Jan 3): I've used it on old cartridges and new ones, as well as on the same one multiple times. Not sure what to tell you on that, sorry!
@Anonymous (Jan 17): Glad it worked! I'll add it to the list.
MP560 worked too
When I try this on my mp560 the light on the front changes but the LCD screen never turns on. What am I doing wrong? =(
@Anonymous (Feb 12): Thanks!
@Anonymous (Feb 26): I wish I could say, but I don't have one to test. Have you tried both methods?
the second method worked like a charm and allowed me to print I have a canonPIXMA MP495 printer
Excellent! Added to the list.
Thanks for the info buddy.
Such a blessing!! 3 seconds later and im back in business!!
I am stuck in Factory Mode 1 on my mx700 HELP!!!
If you unplug it it should reset the printer to normal.
Second option also worked on MG5220. Thanks so much!
thank you very much.. you solve my problem and brighten my day! :D
Just tried the second method on a MG6320. (There's no button per-say so the first option did nothing.) I held it down for ages, but now it scans again!!! Thanks!
YES! SECOND OPTION WORKED GREAT. AND SIMPLE.
Many thanks for the suggestion. The second option worked on PIXMA MX310.
Regards
RKC
MX700 here, but I believe it's been treated to a firmware update since I bought it. I'm also using generic (G&G) carts, which are just fine for plain paper (glossy photo paper, not so much.)
I'm getting a somewhat different message: "The ink may have run out. Replacing the ink tank is recommended." (W/ a red X over the yellow tank icon.)
Sounds like a mere suggestion . . . except that it won't print, or even scan(!?) Holding down Stop/Reset has no effect, but the first method did the trick. Thanks for the hint - that's one hell of an obscure process!
Sloppy programming on Canon's part, IMO; the obvious thing is for the user to indicate "OK", as in "OK, I got the message, thank you." And not scanning because of low ink is preposterous.
Weirdness like this aside, I do love the printer. My main complaint is with the MP Navigator software for the Mac OS: from what godforsaken corner of DOS Hell did they exhume a 20-character limit on file names?????
"
I have "Error 5200" on my Cannon Pixma MX700. Tried both of your fixes. No. 2 did nothing. No. 1 leaves me with "Factory Mode 1 on screen and I am not able to navigate with right and left arrows.
Personally I think this whole thing is both greed and incompetency on Cannon's Part. I have wasted many phone calls and much time trying to get someone at Cannon to tell me how to override this error message. I have been told by several sources that Cannon has these printers preset to stop working after a preset number of copies are printed. A service tech actually told me that he might be able to totally reset the software on my printer to start the copy count again at zero, but it could only be reset one time.
I paid for this printer with good ole American cash--and it is mine, so it seams to me that a company doing something like this just to make me buy a new printer should at some point be illegal.
If ingredients have to be listed on foods that I buy, at some point shouldn't there be a similar law governing a machine that I buy.
I just hope that you might be able to help me get past this error message and be able to use my printer again."
oh i have just encountered the same problem, printer was working totally fine before, but now this... pathetic... gonna try everything i can to reset it... if it doesn't work, fuck you canon
@Jim Demers: I haven't updated any firmware since this post, so I've not seen that message. I agree, though, that it's sloppy programming to not allow one to "continue" without jumping through undocumented hoops. Regarding MP Navigator, I can't say I've used it, as OS X seems to handle the scanning natively already. I've learned it's best to avoid installing any of the bloatware the manufacturer provides unless absolutely necessary.
@ShadowVlican: I'm not familiar with that error myself, but if you find a solution, let me know!
Fix #1--> I use this one when I need to print 'things' that take some time between jobs... It works like a charm to print for a few days then the 'fix #1' process would need to be executed again to last for a few more days. <--
Fix #2--> This one I use only if I need to print 1 thing or several things at the same time. Stays ready to print for about 3 minutes before I have to press the reset button to print some more. <--
***Using MP495-After initial 'Ink Tank Empty' message appears on my computer screen, I can use the same cartridges for at least 50 more pages. After that, I can still use them but the color starts to fade so I set it to use all of the colors, but to print in black and white. Works great!***
*^*^*Just wondering*^*^*I just wonder if ink cartridge companies apply this setting just to make their customers purchase more ink from them. Many of them have a nice incentive of giving a small discount to customers who recycle their cartridges. They even including a postage paid envelope for 'empty' cartridges *(Which they, no doubt, recycle/refill to re-sell them as 'refurbished' at an even more discounted price. Knowing good and well that there is plenty of ink left after the sensor tells the computer that it is empty. Ugh!)* I am in the wrong business! haha*^*^*
like a boss! thanks mister...
Thanks a million xx
Tried changing the settings to black only but would still not work and was frustrating. However holding the stop/reset button as suggested worked and was able to print with just the black cartridge. Thanks!
awesome - u rock!
Thanks so much! The stop/reset worked perfectly. Really saved my behind so I could use the black ink; could kiss you!!!!
Thank you very very much!!!!!!!!!!
Wow!! I was about to take the printer outside and introduce it to my bat. All I wanted to do was print a black & white copy and it would not because I was out of one color ink even though my black ink was full. Thank you, I may keep this printer around a little longer.
Neither methods worked on a Canon MX885. The first method froze the printer and the second method made it think that every cartridge is empty instead of just one.
The second option( i.e reseting) Worked for me, Thanks. (y)
i had Pixma MP287.
mp220
second option worked brilliantly thank you
the second method works for MG5220, thanks so much!
Thank you! The reset method worked for MP560!
I really wish I saw this before buying a new cartridge I didn't need, but thank you so much!
Thanks for sharing. The rewards in joy, appreciation are probably incalculable.
www.n8fan.net
OMGosh second option worked so quickly for my mp470. Thank you so so so so much!
This tip saved the day!
Thank you Thank you Thank you!
Owner of evil MX700
Method #2 worked for my MP620!!!
This is amazing. THANKS!!!!!
Following my post above, for the MP620, hold the stop button for a while, let go, then hit the OK button. [Print must already be in queue, I think -- that's how mine was].
Brilliant 2nd method worked a treat on my canon mg5220
Thank you!
Wow. About to give up during a very trying day under the clock and this just worked. You're a champ for posting this. Thank you!
thank you!
YOU ARE AWESOME!! Thanks so much!!
Thank you--Method #2 worked great on my MP970.
Have a Canon Pixma MX 882 - method 2 works. Held down the Stop button and allowed me to print my document.
You are the man!!! Alt.2 works for Pixma MG6350
This must be the most helpful information on the internet today.
You are the man!
Thanks! Option 2 works on Canon Pixma MP980 + Win7.
Thanks!
Can it also worked on P200 canon printer?...
Not sure...I only have the one printer, but can't hurt to try!
I have Pixma 712- what is the reset button? I have stop, redial/pause, ON, menu, OK- nothing that says reset specifically!
still works great! Pixma MX700
Tried both on MX870 with no success
Thank you so much! The roads are icy out and I need to print refinance paperwork. Thanks for saving the long trip to a store that sells the right color cartridges!!
I am the same poster as above (Canon Pixma MX850).
The reset button on this printer is the red upside down triangle inside a red circle (which is on right hand side of printer) (for the person who asked on 2nd October 2014. :)
Thank you! I tried the 2nd method and it works!
Canon MG5470
Add Pixma MP280 to list that works with just the 5 sec. press and hold on reset button.
Oops! Forgot to say THANKS!!! Have started using black refill ink but all of a sudden printer refused to print anymore. 5 seconds on the reset key and I'm back to printing B&W documents again!
BTW, love the new antirobot capcha! 1st time I've seen it and I have been looking for it.
Thanks for the additional printers! Added them to the original post.
canon mp970 neither worked, idle did not pop up in factory mode any suggestions?
Cody -
Not sure if that didn't work; per another comment above, at least the 2nd method worked, but I don't have said printer, so if that didn't work for you, perhaps unplug the printer and try again...
Yes!! Holding down the stop button for awhile on the MX892 worked to get rid of the out of ink error message which stopped me from any action whatsoever -- including scanning. THANKS MUCH!!!
Thank you soon much! the stop button worked like a charm!
forgot to mention I have a canon mx870 :)
Second method worked for the MG6320! I was getting frustrated since I just wanted to scan! I regret buying this expensive printer. Thanks for the info!
Second method worked for MG 6220. I simply wanted to quickly print a plain black and white document, but the printer would not let me because my cyan tank was apparently empty...though I'm not sure exactly how since I almost NEVER print in color. But anyway, thank you so much. In related news, I hate this printer. I would not recommend to my worst enemy.
the second one worked for Canon MP250. Thank you so much! All the best...
Thank you. The second methode worked for MG 2200.
You saved my printers life. It was moments away from being beat to death.
Used the second method - hold down stop button for five seconds on a MG3520. I installed a remanufactured cartridge but the printer said the ink level was low and then after a few pages of printing it would not print any more. I phoned Canon customer service twice and both times they said the cartridge had a chip in it that told the computer when the ink cartridge had run out so even though the cartridge was full it was still getting the "run out" message from the chip. I was told the only way round the problem was to buy a Canon product. They could not guarantee a remanufactured or generic product. Thank you so much and think this information should be made widely available
I have the MG5220 and the second option worked beautifully. Thank you so much! I have been so frustrated trying to print my black and white documents!
Beautiful 1st option worked like a charm on mx850 the 2nd one didn't
I have the MG6120 and the 2nd option worked great! I had to use it 2 times for 2 ink levels that were "out". Thank you!
2nd option toooo good and soon simple.
ambadnya and thanks a lot
Method #2 worked great on my PIXMA 520!
#2 seems to work on an MX882
2cnd option works on MG5150
Second option, thanks a lot!
Option #2 worked great on my Canon MX700 printer! Thanks
Thank You for writing this.
Aaaaamazing - you just saved me! Works on MG6320 - it does say that it doesn't know the Ink levels - but it seems to anyway because they seem accurate and to be changing as I keep printing. Thanks!!!
Thanks for listing these instructions. I'm guessing they should work for my Pixma (an MP980) based on comments above, but I can't get them to. I take the reset button to be the upside down red triangle. When I try method 1, all that happens is the blue power light stays on and nothing else happens. When I try holding the red triangle down for 5 seconds nothing at all happens. Tried 10 seconds and nothing happens there either. Can't see any other button that might be reset. Only trying to scan while a cartridge is empty.
awesome! cyan was out and i only needed black. holding stop worked on my canon mg5200. Thanks!!!
2nd tip worked on P200. thanks heaps! ^^
Thanks a billion (or at least the cost of one printer I was about to smash on the sidewalk)
We had the MX890 and we had to hold down the Stop button for at least 15 seconds and it felt closer to 20, but at that time the error related to the empty cartridge stopped and we could use the scanner again. There's no reason IMO if you just want to scan, that it should be blocked by ink levels.
We had the MX890 and we had to hold down the Stop button for at least 15 seconds and it felt closer to 20, but at that time the error related to the empty cartridge stopped and we could use the scanner again. There's no reason IMO if you just want to scan, that it should be blocked by ink levels.
Yaassssssssss! Second method worked on my MX882! THANK YOU!!!!
Yes - Second method worked on my Canon MX310 - excellent!
Holding down the reset button while message is on the screen worked to bypass an empty cartridge message for me on my Canon MG5250 printer, thanks so much!
Thanks, I was able to scan on my MG2220 after holding the stop/reset button.
Thanks heaps - I have given up on colour in my printer (lots of issues with quality and errors), so was not going to purchase any more and just use black - the holding down the stop button worked for me (and will save me a packet!!) Thanks again
Which method did you try ?
2nd method works on Canon MX174 too! Many thanks!!
Method 2 worked on my MP560, with new Canon black cartridge, and a single color out of ink. Now no light on that color, other colors flashing low, black has steady light, and I could print in B&W. Thanks!
Second method worked on my MG5320! Thank you!
Thank you so much!!
I'm having a problem with my PIXMA MX725 saying "run out of ink", so I bought a new ink cartridge, but still an error occurred saying "run out of ink", code 1688.What do you mean by 1688?
Hi there,
I have a new Canon MG3660 and it won't recognise substitute inks - it just says that there is no ink. I cannot use the instructions above because there is no window display. Can I please some instructions for my printer please.
Thanks, Karina.
Method 2 worked, thanks so much.
Canon Pixma MX432
Thank you, Method 2 worked for Canon MX922, held stop and OK at the same time.
Awesome, thank you! Method 2 is good as I can still print duplex now.
tyvm!
Thank you!
Method 2 Holding down reset button for five seconds on canon MG8150 did the trick. Not being able to scan was driving me mad!
second method worked fine for Canon MG6150
Can I convert my MX700 to just a scanner since I have no interest in using it as a printer?
You are a life saver! Tried simple 2nd method on Canon MG5400 and presto...I got my pages that I needed NOW. Thank you!
Thank you so much! I used the second method for my Canon MG3530 and it worked!
Thank you so much! I tried the second method first (stop button for 5 seconds) and wanted to let you all know it works on my Canon MG5320 as well.
Thank you so much. The first solution worked!
Hi. Can i set up my printer without any ink tank inside. Its a Canon Pixma MX882.
I bought it 2yrs ago and never set it up. But i don't have any ink tank inside. And the printer kept only the message "cant recognize ink tank" on the screen. With nothing else can be done unless i put in the ink tank. Which i don'have at the moment.
Tried and tried, tired and tired, thank you for the help but it did not work on my Canon 850. Neither of them. What a nuisance this glitch is! But thank you for trying.
OMG...second method worked like a charm, Canon Pixma MX490. Thank you, Thank you!
Second method helped me BIG TIME! PIXMA MG6220.
Thanks!!!!!
Second method worked for my Pixma MP520. Thanks brother!
The second one worked for my MP640. And the ink levels continue to be displayed. Thanks!
2nd method worked on my Canon mx890!!! Thanks a million!!!
#2 on my Canon MG6250 worked almost instantly. A big thanks!
Hi..is it works for mx850 model?
Good stuff. Works on the MG2900. Thank you.
I don't have a 'reset' button...so just held down 'stop' and it worked (MX410)...yea..!
Still saving lives 7 years later! Cheers
Thank you! Second option worked a treat for a Canon MG6150. Lifesaver!!
great tip 8 years later.... canon pixma mp990 - hold red button (stop/reset) 10 secs!
Thanks. I can confirm this also works for a Canon MX850.
I can attest that the second method worked for my Canon MX430 series printer.
for MX870 : after on with warning sign, press STOP for very long
9 years later I'm just as delighted and grateful as SarahT with the 2nd option on my MP470. Thank you !!
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